7 days
Allowed return period
We guarantee your right to return or exchange in case of any issue with your product within 7 days of receipt.
Return Conditions
- Product unused and in original condition
- Packaging intact and unopened
- Less than 7 days since receipt
- Order number provided with return request
Return Process
- Contact us via the "Contact Us" page
- Send your order number and reason for return
- Our team will contact you within 12 hours
- Product pickup date to be arranged
- Exchange or refund processed after verification
Timeline
- Return period: 7 days from receipt
- Processing time: 24 to 48 hours after receipt
- Exchange: 3 to 7 business days
Exclusions
- Products used or damaged by the customer
- Opened products or incomplete packaging
- Products received more than 7 days ago
- Damaged due to improper use
Contact Us
Got an issue with your order? Contact us and we'll help you immediately