Customer care

Contact Us

The BRICOWEST team is here before and after your order. Pick whichever channel suits you.

Pick the channel that suits you

Tap a card to reach us directly, or copy the detail with one click.

By phone 0550 00 00 00 Fastest for urgent orders and stock questions. Call now
Email contact@bricowest.com For detailed requests, attachments and formal complaints. Send an email
Billing 0550 00 00 00 Invoices, payments and business accounts. Call now
Address Saidi Hamad Street, Bordj El Kiffan, Algiers Please call ahead before visiting to make sure we are in. Open in maps
Opening hours Saturday to Thursday · 08:00 - 17:30 Messages outside these hours get a reply on the next working day.

Follow us on social media

New products and offers land there first — and you can message us from whichever platform you prefer.

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What we can help with

Before you buy

Sizes, availability, differences between products, or help choosing.

Tracking an order

Parcel status, expected delivery date, or changing the delivery address.

Return or exchange

Have your order number and photos ready and we take it from there.

Feedback or a complaint

Your feedback helps us improve — every message is read.

Did not find your answer?

Our FAQ covers the most common questions.

FAQ